Frequently Asked Questions About Restaurant POS System

1
WHAT IS RESTAURANT POS?

Restaurant Point of Sale is a system through which you manage and process your food orders, track and maintain inventory and collect payment at centralised location. Tables, staff, menu and vendor management also comes in restaurant POS system.

2
HOW DOES A RESTAURANT POS SYSTEM WORK?

Order is directly ordered either from waiter order android tablet system or fix order terminal to kitchen. Back of house staff can see all orders on Kitchen Display Screen instead of looking at paper tickets. We can also track real-time status of the food that saves your time and saves you from spending time on unnecessary trips to the kitchen. It also improves efficiency of the staff.

3
WHAT IS A RESTAURANT MANAGEMENT SYSTEM?

A restaurant management system keeps all restaurant operation running by handling routine matters. For example tracking stock, tracking sales and managing staff. A smart restaurant management system also includes smart restaurant management software. Through which you can manage your tables, customer and menu. Mutfakpos is a complete and well designed restaurant management system that makes your restaurant operation smooth.

4
WHY SHOULD I USE POS SOFTWARE?

Restaurant POS Software is very important for your restaurant because it runs your restaurant in a very smooth and systematic way. POS links your customer service, reports, stock inventory, kitchen operation and all other departments within one programme. It assist you in centralising your whole operation and administrative tasks.

Restaurant Wastage Control

It also saves your time and makes your staff much efficent in their job responsibilities. Mutfakpos also improves the customer experience with efficient sales programming. It minimizes waste with automated inventory reconciliation and expiration and ordering alerts, and prevents theft.

5
WHAT IS YOUR PAYMENT METHOD? ANY HIDDEN FEE?

We take 50% of the total amount in advance minimum and balance is supposed to be paid right after installation.

We accept:
  • Cash
  • Checks
  • Debit cards
  • Credit cards
  • Mobile payments
  • Electronic bank transfers

There is no hidden fee or charges except than the price mentioned in quotation.

6
HOW USER FRIENDLY IS IT?

This is very important to choose a restaurant POS that is very easy to use and simple. A complex Point Of Sale system is head-ache for every one in restaurant. Is slows down your restaurant operation and efficiency. A simple and user friendly restaurant POS saves a lot of staff time in learning it features.

When we come back to the back end of POS, your stock and sale reports must be customisable according to the need of your restaurant business.

7
CAN YOU EXPLAIN YOUR CUSTOMER SUPPORT IN DETAIL?

Every single POS system claims that they have 24/7 support because if they didn’t, no one would go with them. The most important thing is actually response time. For example if you need support at weekend in middle of busy rush hour, you will be in trouble if you do not get support immediately. So there must be minimum response time from customer support of the POS provider company.

Mutfakpos is a well know company that has strong team for customer support and always there to serve customer. Every single call of the customer is picked and responded properly to resolve the issue.

8
IS THIS SYSTEM DESIGNED SPECIFICALLY FOR RESTAURANTS?

Just like you wouldn’t want a dermatologist performing open heart surgery, you don’t want a POS system that isn’t engineered specifically for restaurant functionality.

Retail POS softwares have their own numerous set of needs that are completely different from a restaurant’s. Trying to combine them all under one roof adds immense complexity to the system, making it challenging to operate and train on. You will have to shift through many unnecessary components to use the parts that are irrelevant, wasting time and money. In addition, because of diffused bandwidth, it’s likely those features they claim to have were designed with minimal depth.

Reality About Restaurant Point Of Sale

In Pakistan most of the restaurant pos software are not designed specifically for restaurants. They are indeed retail pos systems that are sold to restaurant after changing its interface and nominal modification.

Mutfakpos is specially designed for restaurant industry and meet all restaurant operation needs perfectly. It is simple, to the point and fast restaurant point of sale system.

9
HOW MUCH TRAINING DOES MUTFAKPOS SYSTEM REQUIRE?

We provide free Point of Sale training to the staff until they become expert in every single feature of Mutfakpos system. It takes couple of training session to be expert in all features training usually.

We train your staff on following features majorly:

Menu Management

Table Management

Staff Management

Discount Management

Inventory Management

Recipe Management

Kitchen Management

Delivery Management

Dine in Management

Take away Management

Reporting Management

10
HOW MUCH DOES MUTFAK POS COST?

We have a basic price package for small scale restaurant that includes complete ordering system and Manager Module with Kitchen Print. In ad-ons we have waiter order android tablet system, Kitchen Display Screen and Caller ID (Call Forwarder) that are charged separately. So we ask specific requirement of particular restaurant and then we quote the price.

11
WHY SHOULD I USE POS SOFTWARE?

A POS system is a software package that is frequently packaged with an accompanying compatible hardware package used to organize and operate your business. The software links your customer service, inventory, accounting, payroll, and other departments within one program. It helps to centralise your administrative tasks.

Using a POS is tremendously time-saving and efficient compared with the alternative of using separate software to manage each area. It can also improve the customer experience with efficient sales programming. It reduces waste with automated inventory reconciliation and expiration and ordering alerts, and prevents theft.

12
DO YOU OFFER HARDWARE BUNDLES?

Yes, we also deal in POS Hardware. We have exclusive bundle package. We deliver hardware at customer’s door step with warranty for different cities of Pakistan.

13
DO I NEED TO PAY ONE TIME OR YOU ALSO OFFER MONTHLY SUBSCRIPTION?

As you know, many of the Restaurant POS System Software providers all over the world providing POS on monthly or annual based. If you think and calculate you will come to know that in almost one and half year POS provider can get his money in hand that he is offering in one time payment policy. So think wisely and pay it onetime and get license for life time.

14
CAN I WATCH MY RESTAURANT REPORTS FROM HOME?

Yes.

15
HOW MANY CITIES OF PAKISTAN YOU DEAL?

We deal nationwide in all cities of Pakistan, as well as internationally.

27/7 Service

Our 24 Hours available Support Team is always there for you. Moreover, our Hundreds of satisfied clients are the proof.

16
DO YOU CHARGE INSTALLATION CHARGES SEPARATELY?

No we do not charge you installation charges separately. Installation is already included in all packages. There are no hidden charges at all.

17
WHAT IS PROCEDURE OF YOUR DEMO?

Once you have an appointment for free demo, you will be given live demo remotely. You may clear all your administrative and technical questions during demo.

18
HOW ARE YOU DIFFERENT FROM OTHER POS SYSTEMS?

MutfakPOS is easy to get started and scales as your grow. We have a transparent pricing, features required for a food business, a simple do-it-yourself management portal makes us different than other pos systems.

It is simple, to the point, fast and efficient restaurant pos system with affordable price and strong support team services.

19
WILL I BE ABLE TO TRANSFER MY CURRENT DATA?

In 95% of cases you will be able to transfer your data. It also depends what you are currently running as your Point of Sale System. It is very rare that we can’t pull the existing data from POS systems.

20
WHAT IS THE MEANING OF MUTFAK?

Mutfak is Turkish Language word meaning ‘Kitchen’. Our name clearly shows our specialty in restaurant point of sale system.

Mutfak Restaurant Point of Sale Features

Essential Restaurant Point of Sale Software Features to Look Out For!

Restaurant pos point of sale software

Inventory & Recipe Management

Powerful & Simple Inventyory System Linked With Recipe Management To Control Restaurant Wastage
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Caller ID (Delivery Automation)

Transfers Customer Calls From Landline Or Mobile To System, Saves Customer Data, Food History To Inform Them About Occasionally Discounts
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Strong Reporting System

Dozens Of Powerful Reports With Special Filters To Grow Your Business Fast
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Kitchen Display Screen & Print System

Aapprove Or Reject Visually & Audibly Transmitted Orders. Measure Kitchen & Preparation Times Of Orders Automatically
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Waiter Tab Ordering System

Orders is transmitted to kitchen faster when servers accept them tableside rather than traditional paper-based methods
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Staff & Vendor Management

Keeps Staff Data With Their Performance Reports, As Well As Vendor's Payments History
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Remote Monitoring

Monitor your Branches 'Instant Sales Information' On Your Smart Phones
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User Friendly & To The Point

Speedy, On Target & Simple Specially Designed To Handle Rush Hours Of Restaurant
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Excellent Technical Support

Efficinet & Prompt Responding Support, Always There To Assisit You To Resolve Your Cencerns
Restaurant point of sale

Simplify Customer Ordering And Payment With MutfakPOS Restaurant Point Of Sale System

Restaurant guests are always looking for convenience and ease in ordering as well as payment methods. At the same time, restaurants are searching for solutions to improve efficiency in placing orders and to provide customers with the technology they need to place order easily with easy payment options.

Mutfakpos offers a complete solution for restaurant point of sale systems. Our latest technology is customizable and works for fine dining establishments and takeout and delivery services, and everything in between too. While we provide an efficient restaurant POS system, we are actually offering our customers the full scope of restaurant management software in one integrated package.

Hi! Welcome To Mutfakpos Pakistan